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Baglio International Trading Ltd

Last Updated: March 23rd 2026

1. Introduction

These Terms of Service (“Terms”) govern the use of services provided by Baglio International Trading Ltd (“the Company”, “we”, “our”, or “us”), a company registered in England and Wales under Company Number 10852575. By accessing our platform, creating an account, or purchasing our products, you agree to be legally bound by these Terms.

2. Nature of Services

Baglio International Trading Ltd operates as a software-enabled bullion dealer. We are a retailer of physical precious metals and provide the technology infrastructure to manage customer holdings.

  • The Company buys, holds, and sells physical metals (including gold and silver) directly with customers on a principal basis.
  • All transactions are treated as standard commercial buy/sell transactions of physical goods.
  • The Company maintains an internal ledger reflecting customer contractual entitlements to metal quantities (recorded in grams or ounces).

3. Precious Metals Transactions

Customers may use the platform to:

  • Purchase precious metals from the Company’s inventory.
  • Sell precious metals back to the Company (Buy-Back).
  • Request Physical Delivery of metal, subject to minimum thresholds and applicable fees.

Pricing: All prices are based on current market spot rates with a dealer margin (spread) applied. Transactions are final once payment is confirmed and the metal is allocated.

4. Regulatory Status & No Financial Advice

4.1. Non-Regulated Activity: Precious metal purchases are not regulated by the Financial Conduct Authority (FCA).

4.2. No Advice: The Company does not provide investment, tax, or financial advice. We do not act as a broker, solicitor, or intermediary.

4.3. Principal Capacity: All transactions are conducted on a "principal-to-principal" basis. We are your counterparty, not your agent.

5. Payments & Anti-Money Laundering (AML)

  • Method: All purchases must be settled via bank transfer from a bank account held in the customer’s registered name.
  • KYC Requirements: We are required to verify the identity of our customers. We reserve the right to request valid ID and proof of address before allocating any metal.
  • No Client Money: Funds received are treated as payment for goods. We do not hold "idle" client funds, operate electronic wallets, or maintain regulated deposit accounts.

6. Ownership and Contractual Entitlement

6.1. Legal Title: Baglio International Trading Ltd maintains full legal title to all bullion stored in its third-party vaulting facilities (e.g., BullionVault).

6.2. Customer Rights: Upon a successful purchase, the customer is granted a contractual entitlement to a specific weight of metal. This entitlement is a claim against the Company's inventory and is recorded in the Company’s internal ledger.

6.3. No Specific Bar Ownership: Customers do not acquire legal title to specific, individual bullion bars or direct ownership of space within a third-party vault.

7. Physical Redemption & Delivery

  • Eligibility: Customers may request the conversion of their contractual entitlement into physical bars or coins once minimum weight thresholds (specified on the platform) are met.
  • Fees: Physical redemption is subject to fabrication, logistics, and handling premiums which will be quoted at the time of the request.
  • Sourcing: The Company fulfills redemption requests by sourcing equivalent physical products from the market (e.g., The Royal Mint).

8. Risk Disclosure

  • Market Risk: Precious metals prices are volatile and can go down as well as up.
  • Loss of Capital: There is no guarantee of profit. You may receive back less than your original purchase price upon resale.
  • Insolvency: Customer entitlements represent unsecured contractual claims against the Company’s general assets In the event of Company insolvency, customers rank as general creditors.

9. Limitation of Liability

To the maximum extent permitted by law, Baglio International Trading Ltd shall not be liable for:

  • Losses resulting from market price fluctuations.
  • Delays in delivery or procurement caused by third-party vault operators or logistics providers.
  • Indirect, incidental, or consequential damages.

10. Acceptable Use & Termination

Users agree not to use the service for any unlawful purpose, including money laundering or fraud. We reserve the right to suspend or terminate any account if we suspect a breach of these Terms, legal requirements, or our internal risk policies.

11. Data Protection

Your personal data is processed in accordance with our Privacy Policy and the requirements of the Information Commissioner's Office (ICO).

12. Governing Law

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any disputes arising under these Terms.

13. Contact Information

Baglio International Trading Ltd

Company No: 10852575

London, United Kingdom

Contact us


Baglio International Trading Ltd

Last Updated: March 23rd 2026

1. Purpose

This Acceptable Use Policy (“Policy”) sets out the rules governing the use of services provided by Baglio International Trading Ltd (“the Company”). It ensures that our platform and bullion services are used lawfully, responsibly, and in a manner that protects the Company, its customers, and third-party infrastructure.

2. Permitted Use

Users may use our services for lawful purposes related to the purchase and management of physical precious metals, including:

  • Purchasing and selling physical precious metals on a principal basis.
  • Holding, converting, or redeeming metal entitlements within the Company’s internal ledger system.
  • Accessing related software and account management services provided by the Company.

3. Prohibited Activities

Users must not use our services for activities including, but not limited to:

  • Financial Crime: Fraud, money laundering, or any attempt to disguise the origin of funds.
  • Misrepresentation: Providing false, inaccurate, or misleading identity or financial information.
  • Payment Misuse: Using stolen, unauthorised, or third-party payment methods.
  • System Exploitation: Attempting to exploit pricing data, system behaviour, or internal operational processes.
  • Circumvention: Bypassing identity (KYC), payment, or compliance checks.

4. Payment and Transaction Integrity

To maintain the integrity of our commodity trading model, users must:

  • Same-Name Policy: Initiate all bank transfers from a bank account held in their own legal name, matching their registered profile.
  • Authorised Funds: Ensure they are the legal and beneficial owner of the funds used for procurement.
  • No Chargebacks: Not attempt to reverse or dispute legitimate bank transfers without valid, documented cause.
  • No Third-Party Facilitation: Not use the service to facilitate transactions on behalf of unauthorised third parties.

The Company reserves the right to refuse, delay, or reverse transactions where misuse or compliance risk is suspected.

5. Account and Identity Responsibility

Users are strictly responsible for:

  • Providing truthful and verifiable Know Your Customer (KYC) documentation.
  • Maintaining the security of their account credentials and access to the platform.
  • Ensuring all communications with the Company are professional and accurate.

6. Monitoring and Enforcement

Baglio International Trading Ltd reserves the right to monitor account activity to detect fraud or illegal activity. In the event of a suspected breach, the Company may:

  • Refuse, cancel, or freeze transactions.Suspend or permanently terminate account access.
  • Delay processing pending further identity or fund verification.
  • Report suspicious activity to HMRC, law enforcement, or relevant regulatory authorities.

7. Third-Party Infrastructure

The Company relies on third-party market platforms and storage providers (e.g., BullionVault). Users must not engage in any activity that jeopardises the Company’s relationship with these providers or violates their respective terms of service.

8. Policy Updates

This Policy may be updated periodically to reflect changes in law or operational risk. Continued use of the services constitutes acceptance of the latest version.

9. Contact Information

Baglio International Trading Ltd

Company No: 10852575

London, United Kingdom

Contact us