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Privacy policy

Baglio International Trading Ltd

Last Updated: 23rd March 2026

1. Introduction

Baglio International Trading Ltd (“the Company”, “we”, “our”, or “us”) is committed to protecting your personal data. This policy explains how we collect and process your information in accordance with the UK GDPR and the Data Protection Act 2018.

2. Nature of Our Services

The Company operates as a retailer of physical precious metals and provides the related technology infrastructure. We act as a Principal in all commercial transactions. We do not provide financial, brokerage, or investment services.

3. Information We Collect

To provide our bullion dealing services, we collect:

  • Identity Data: Full name, date of birth, and government-issued ID (for KYC verification).
  • Contact Data: Email address, phone number, and residential address.
  • Financial Data: Bank account name, account number, sort code/IBAN, and payment reference details used for transfers. (We do not store online banking passwords or credit card numbers).
  • Transaction Data: Details of precious metal quantities (grams/oz) recorded within your contractual entitlement ledger.
  • Technical Data: IP address, device information, and usage logs for security, fraud prevention, and system integrity.

4. How We Use Your Information

We process your data under the following legal bases:

  • Contractual Necessity: To process your purchases, maintain your entitlement ledger, and provide our services.
  • Legal Obligation: To comply with UK Anti-Money Laundering (AML), Know Your Customer (KYC), and other legal requirements.
  • Legitimate Interests: To prevent fraud, secure our platform, improve services, and manage our business relationship with you.

5. Payments & Security

  • Bank Transfers: All payments are received via bank transfer. We use payment data solely to match payments to orders, verify the “Same-Name” policy, and comply with AML obligations.
  • Security: We implement appropriate technical and organisational measures, including encryption and access controls, to protect your data from unauthorised access, loss, or misuse.

6. Data Sharing

We do not sell your personal data. We may share information only where necessary with:

  • Identity Verification Providers: To confirm your identity during onboarding and ongoing compliance checks.
  • Professional Advisers: Including lawyers, auditors, accountants, and insurers.
  • Regulatory Authorities: Including HMRC, law enforcement agencies, and other competent authorities where required by law.
  • Infrastructure Providers: Including hosting providers, software platforms (such as Odoo), and operational service providers required to maintain our systems.
  • Storage & Market Providers: Operational data may interact with third-party vault infrastructure; however, such providers do not receive personal data relating to individual customer entitlements.

7. Data Retention

We retain personal data only for as long as necessary to fulfil legal, accounting, and regulatory requirements.

  • Typical Retention: 6 years following the end of a customer relationship.
  • Exceptions: Longer retention may apply where required by law or for legitimate legal interests.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request Deletion (“Right to be Forgotten”), subject to legal record-keeping obligations.
  • Object to or restrict processing.
  • Request Data Portability (where applicable).

9. Third-Party Links

Our website may include links to third-party sites (e.g., bullion market platforms). We do not control these websites and are not responsible for their privacy practices.

10. ICO Compliance

Baglio International Trading Ltd acts as the Data Controller. We comply with the requirements of the Information Commissioner’s Office (ICO).

11. Contact Information

Baglio International Trading Ltd

Company No: 10852575

London, United Kingdom

Contact